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GoatPlus – Terms and Conditions, Warranty and Refund Policy

By completing a purchase from the GoatPlus store, the customer confirms that they have read and fully agree to all of the terms and conditions and the warranty and refund policies set out below. This policy is the governing reference for the relationship between the store and the customer with regard to the digital products and services offered.

Section 1: Nature of Products and Services

All products and services offered in the GoatPlus store are digital products and services delivered electronically.

They include, but are not limited to:

Plus app subscriptions for iPhone.
Plus app subscriptions for iPad.
Digital activation codes.
Digital game codes.
Any other digital products or services displayed in the store.

Digital products are delivered instantly unless otherwise stated in the product description.

Section 2: Nature of the Plus Apps Service

The apps service relies on Apple developer certificates. Certificates may be suspended, restricted or revoked by Apple or by the parties that own the service, without any involvement from the store. The customer acknowledges that the continuity of the service depends on the policies of those parties, and that the store's responsibility is limited to the warranty and compensation set out in this policy.

Section 3: Policy on Apps within the Plus Store

The store provides access to the Plus App Store and the ability to download the apps available in it, as made available by developers and content providers. The customer acknowledges that the Plus apps subscription covers the Plus App Store service itself and is not a guarantee of the continuity or availability of any individual app within the store.

Therefore, the store does not guarantee:

The continuity of any app for a specific period.
The continuity of any feature within any app.
The permanent availability of any app.
The release of future updates for any app.
The compatibility of all apps with all devices or versions.
That any app will not be removed by its developer or owner.

The store works to provide and update apps whenever they are made available by developers or content providers, without any commitment to the continuity of any particular app or feature. Some apps or services within the Plus store may require activation codes or separate subscriptions that are not included in the price of the Plus apps subscription; where necessary, this is stated in the product description. The disappearance, suspension or removal of any app, feature or service within the Plus store is not grounds for compensation or a refund.

Section 4: Snapchat Plus and Similar Services

The Plus apps subscription gives the customer access to the Plus App Store and the ability to download the apps available in it.

Some additional services or apps, such as:

Snapchat Plus.
YouTube Plus.
Certain game codes and special services.

may require activation codes or separate subscriptions that are not included in the price of the Plus apps subscription. Purchasing a Plus apps subscription therefore does not automatically include the activation codes for these services, unless this is explicitly stated in the product description. Snapchat Plus and similar services are not automatically included in the Plus apps subscription and may require a separate activation code, unless explicitly stated otherwise in the product description. Snap Plus may appear in listings within our store; it is indeed available, but works with external codes, as stated in the product description and policies.

Furthermore, the warranty covers only the Plus App Store service itself and does not cover the continuity, updating or availability of any app or service belonging to a third party.

Section 5: Warranty Policy

The customer is entitled to one free compensation only during the warranty period if the Plus App Store service stops as a result of a certificate revocation.
Compensation is provided as a new subscription equivalent to the service.
"Coverage warranty" means that the customer is entitled to claim compensation only if the certificate revocation occurs within The compensation periode provided on the package ftom the date of purchase. It does not entitle the customer to multiple compensations or to new compensation for every subsequent revocation.
Once the free compensation has been provided, the right to compensation is considered fulfilled and the product's compensation coverage ends. No further free compensation may be claimed in the future, regardless of the remaining subscription period. The warranty and the right to compensation do not transfer to the replacement subscription granted as compensation.
If a further revocation occurs after the free compensation has been used, the store may, at its discretion, offer a 25% discount on a new subscription, without this constituting an obligation or a guarantee on the part of the store.

compensation periode for each package

Starter Package 1 Month

No compensation available

Plus Package 3 Months

compensation available for 1 month from subscribtion date

Premium Package 1 year

compensation available for 6 month from subscribtion date

Section 6: Compensation Policy

All warranty periods are calculated from the date the invoice is issued and the purchase is completed, not from the date of first use or first activation. If the customer is entitled to compensation under the warranty policy:

Compensation is provided as a new equivalent subscription.
Compensation is not a cash refund.
Processing a compensation usually takes between 7 and 14 days.

The processing time may be extended in exceptional circumstances beyond the store's control, or in the event of widespread revocations affecting developer certificates or their availability. The customer will be informed of the available options whenever possible. In exceptional cases where compensation cannot be provided for an extended period, the store may, at its discretion, grant the customer store wallet credit or another suitable alternative.

Section 7: Activation Codes

Activation codes include, for example:

Snapchat Plus.
YouTube Plus.
Game codes.
Any similar codes or add-ons.

These services rely on third-party developers or providers. Therefore, the store does not guarantee:

That the code will keep working for a specific period.
The continuity of the features linked to it.
The continuity of the modified version.
The release of future updates for it.
That accounts will not be banned or restricted by the companies that own the apps.

The customer acknowledges that these services are used at their own personal risk.

Section 8: Digital Game Codes

The store offers certain digital codes or tools for games, such as:

PUBG.
Billiards.
Any other games displayed in the store.

These products are digital services or codes that rely on third-party developers or service providers. These codes are not official products of the companies that own the games, and they are used at the customer's own risk.

Delivery time: from 5 minutes up to 6 hours from the time the order is completed. This may take longer in some exceptional cases or when there is a high volume of orders.

The customer acknowledges and agrees to the following:

The store does not guarantee that the code or tool will keep working for a specific period.
The store does not guarantee the continuity of all features linked to the code.
The store does not guarantee that the service will be compatible with all devices or future versions.
The store does not guarantee that the codes or tools will be compatible with future game updates.
The store does not guarantee that the account will not be banned, restricted or suspended by the company that owns the game.
The use of codes, add-ons or modified tools is at the customer's own personal risk, and the store bears no responsibility for decisions or actions taken by game-owning companies against users' accounts.

Section 10: Delivery Policy

Plus app subscriptions and activation codes are delivered instantly after the payment has been completed successfully.

An order is considered fulfilled as soon as:

The code or activation details have been sent.
The status "Completed" appears.
Access to the service has been provided.
The subscription details or digital product have been delivered to the customer.

Section 11: Customer Responsibility

The customer is responsible for making sure that the product is compatible with their device, account and needs before purchasing. The customer must also read the product description, the warranty and refund policy, and the terms and conditions before completing the order.

The customer must provide the required device or account details correctly when ordering. The store is not responsible for any error resulting from incorrect details entered by the customer. Completing the purchase constitutes the customer's confirmation that they have read and agree to all information and policies relating to the product.

Section 12: Refund and Cancellation Policy

Due to the nature of digital products and services, which are fulfilled and delivered electronically, the customer may not request a cancellation or refund once the order has been fulfilled, the digital product has been delivered, the activation details have been sent, or the status "Completed" has appeared.

The only exceptions are the following cases:

The store is unable to fulfil the order or deliver the product to the customer.
A product is delivered that differs materially from the product described on the purchase page, and the error is proven to be the store's.
Cases required by law or by the competent authorities.

The following are not grounds for a refund or cancellation:

The customer no longer wanting the product after purchase.
Purchasing the product by mistake.
Not reading the product description or warranty policy before purchase.
A particular app within the Plus App Store being suspended, removed or unavailable.
A particular feature within an app being unavailable.
Third-party services or apps being suspended, changed or updated.
Accounts being banned or restricted by the companies that own the apps or games.
Anything already explained in the product description or in this policy.

If the store approves an exceptional refund, or a refund is required by law, the amount may be returned to the customer's wallet in the store or to the original payment method. Payment gateway fees are deducted according to the payment method, and processing usually takes 7 to 14 business days.

Section 13: Subscription Transfer

Goatplus app subscriptions are linked to the device registered at activation and cannot be transferred to another device once activated, except in cases approved by the store.

Section 14: External Accounts

The store is not responsible for the banning, suspension or restriction of the customer's accounts with games, social media apps or any services belonging to third parties.

The store is also not responsible for the loss of data, conversations, files or any content linked to external accounts, apps or services.

Section 15: Technical Support

Technical support is provided via WhatsApp daily. Response times may vary depending on order volume.

Section 16: Conduct and Use

The store reserves the right to take the necessary legal action against any abuse, defamation, spreading of false information or unlawful use of its services, without prejudice to the customer's legal rights or any orders owed to them.

Section 17: Intellectual Property

All trade names, logos, designs and content displayed in the GoatPlus store are owned by the store or used under licence, and may not be copied, reused or republished without prior consent.

Section 18: Amendments to the Terms and Conditions

The GoatPlus store reserves the right to amend or update these terms and conditions when necessary, in accordance with applicable laws and policies.

The policy published at the time the purchase is completed applies to the order concerned.